Floor Manager - Richeese Factory Pekanbaru

Join Richeese Factory as a Floor Manager in Pekanbaru and take the lead in delivering exceptional customer experiences! In this dynamic role, you will oversee daily operations, ensure smooth workflow, and maintain high standards of service during your shift. As a Floor Manager, you will be the face of our brand, handling customer inquiries, resolving issues, and ensuring that every guest leaves satisfied. This is a great opportunity to work in a fast-paced environment, where your leadership and communication skills will be put to the test.

Richeese Factory is a well-established brand in the food industry, known for its high-quality products and excellent customer service. Located in the heart of Pekanbaru, our factory is a bustling hub of activity, with a team of dedicated employees working together to deliver the best products to our customers. We are looking for a Floor Manager who is passionate about customer service and has a proven track record of delivering exceptional experiences.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations to ensure smooth workflow and high standards of service.
• Handle customer inquiries and resolve issues promptly and professionally.
• Monitor inventory levels and ensure that stock is replenished as needed.
• Train and mentor new employees to ensure they are up to speed with company policies and procedures.
• Ensure that all health and safety regulations are followed in the workplace.
• Work closely with the team to ensure that all tasks are completed on time and to the required standard.
• Provide regular updates to the management team on the status of operations.
• Participate in team meetings and contribute to the development of the company.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar role in the food industry.
• Proven track record of delivering exceptional customer experiences.
• Excellent communication and leadership skills.
• Ability to work well under pressure and meet tight deadlines.
• Strong knowledge of inventory management and stock control.
• Familiarity with health and safety regulations in the workplace.
• Ability to work well as part of a team and contribute to the overall success of the company.
• Fluency in both written and spoken Indonesian.

🛠️ Keahlian

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